Privacy Policy

At MercyTree Foundation, we respect your privacy and are committed to protecting your personal information.

What We Collect:

• Full Name
• Email Address
• Phone Number
• Donation Details

Why We Collect Your Data:

• To process your donations securely.
• To send you donation receipts, thank-you messages, and updates on our projects.
• To enhance your experience and improve our services.

We do not sell or rent your personal data to third parties. All data is securely stored and encrypted. You may request data deletion by emailing connect@mercytreefoundation.org.

Refund Policy

Donations are typically non-refundable. However, if a donation was made in error or unauthorized, contact us at connect@mercytreefoundation.org within 7 days. Refunds, subject to verification, may take up to 10 business days.

Cancellation Policy

Recurring donations can be cancelled through your donor portal or by contacting us at least 3 days before the next scheduled donation. One-time donations cannot be cancelled once processed.

Data Collection Policy

We collect basic personal information to send receipts, communicate updates, and for analytics. All data is handled in compliance with applicable data protection laws.

Transaction Currencies

All donations are processed in Nigerian Naira (NGN). International donations are accepted through secure payment partners, subject to currency conversion by your provider.

Terms and Conditions

• Use this site for lawful purposes only.
• All content belongs to MercyTree Foundation and may not be reused without permission.
• Donations are voluntary and processed securely via third-party gateways.

We reserve the right to modify these terms at any time.

Checkout Policy

Donations via our website are processed securely through Globalpay. Successful checkouts will receive a confirmation email, digital receipt, and a thank-you message. Failed transactions will not deduct any funds. For issues, email connect@mercytreefoundation.org or call +23407074919745.