MercyTree International Foundation is committed to transparency, donor stewardship, and responsible financial management. Below are detailed answers to the most common questions we receive from donors and supporters.
- Donation Receipts & Acknowledgments
When will I receive a receipt for my donation?
- One-time donations (by mail or check):
You will receive an official printed acknowledgment and tax receipt within 3–4 weeks of the date your gift is processed. - Online donations:
You will receive an immediate email confirmation followed by an official printed tax receipt. - Monthly Field Partner donors:
You will automatically receive a consolidated annual tax receipt summarizing all contributions at the end of each fiscal year (typically late January–early February). - Stock donations:
Brokerage transfers do not include donor contact information.
Please email us at contact@mercytreefoundation.org with:- Your full name
- Mailing address
- Date and type of stock transferred
- Number of shares
This ensures we can issue your receipt and properly acknowledge your gift.
- Tribute & Honor Gifts
When will the recipient of my tribute gift be notified?
Tribute notifications sent by mail generally arrive within four weeks.
If more time has passed, please contact us at contact@mercytreefoundation.org.
- Organization Information
What is your Employer Identification Number (EIN)?
MercyTree International Foundation’s EIN (Federal Tax ID Number) is:
80-0192876
This number is required for tax reporting and employer matching gifts.
- Updating Monthly Giving Information
How do I update my monthly Field Partner payment details?
- Credit/debit card donors:
Call us at 916-224-3763 (9 AM–6 PM, 7 days a week). We can update your information quickly over the phone. - Bank account/ACH donors:
For security purposes, we require:- A voided check from your new account
- A brief signed authorization requesting the change
Send to contact@mercytreefoundation.org, attention: Donor Services.
- Communications Preferences
Can I reduce or stop the amount of mail I receive?
Yes. We can customize your preferences to:
- Quarterly mailings
- Annual mailings
- Email-only communications
- No mail at all
Send your request (include full name and mailing address) to contact@mercytreefoundation.org.
Please allow 6–8 weeks for changes to take effect due to production schedules.
- Contacting MercyTree
How can I contact you?
Visit our Donors Page for all donor-related inquiries.
For general questions, email us at contact@mercytreefoundation.org or call 916-224-3763.
- Privacy & Data Protection
Will you share my contact information with other organizations?
- We do not sell or rent donor information to third parties.
- MercyTree participates in limited list exchanges with carefully vetted nonprofits to improve fundraising efficiency and reduce costs.
If you prefer not to have your information shared in this manner, email contact@mercytreefoundation.org or call 916-224-3763.
Refer to our Privacy Policy for full details.
- Financial Accountability
Is MercyTree a 501(c)(3) nonprofit? Is my donation tax-deductible?
Yes. MercyTree International Foundation USA, Inc. is a registered 501(c)(3) charitable organization, and 100% of your donation is tax-deductible to the extent allowed by law.
EIN: 80-0192876
Detailed financial statements are available on our Financial Information page.
Where does MercyTree’s funding come from?
MercyTree is funded primarily through:
- Individual donors
- Foundations
- Corporate partners
To maintain neutrality, independence, and rapid deployment capability:
- Government funding is limited to less than 30% of total support.
- We follow a strict Corporate Gift Acceptance Policy to ensure donations do not conflict with our humanitarian mission.
What percentage of my donation goes to programs?
MercyTree allocates more than 90% of all donated funds directly to program activities, medical care, training, and community support.
We consistently meet or exceed standards set by nonprofit watchdog organizations.
- In-Kind Donations
Can I donate supplies or equipment?
Yes. We accept in-kind contributions such as:
- Medical equipment
- Medical transport vans, ambulances, mobile clinic buses
- Laptops, computers, multimedia equipment
- Other operational tools
Temporarily suspended: Medical equipment and pharmaceuticals are not being accepted until our medical center is fully operational.
See the updated list at:
http://mercytreefoundation.org/support-us/in-kind-gifts/
- Donation Options & Giving Methods
Can I donate in currencies other than USD?
Yes. Our online donation platform accepts most major international currencies via credit or debit card.
Can I hold a fundraiser for MercyTree?
Absolutely. Fundraising events are a powerful way to support our mission.
Visit our Fundraise for Us page or contact 916-224-3763 for guidance and resources.
Can I donate in honor or memory of someone?
Yes. Tribute gifts can commemorate a loved one or special occasion.
- Printed notifications may take up to four weeks.
- For faster delivery, we recommend using our e-card tribute option.
Can I give through a Donor-Advised Fund (DAF)?
Yes. MercyTree accepts contributions through all major Donor-Advised Fund providers.
See our DAF Giving Page for details.
Can I donate stock or securities?
Yes. Gifts of appreciated stock may offer significant tax advantages.
The full fair-market value at transfer is tax-deductible, and you do not pay capital gains tax.
See our Stock Donation Page for instructions.
Does MercyTree have a Major Giving Program?
Yes. Donors who contribute $5,000 or more within a calendar year are recognized as Major Donors.
Visit our Major Giving Page to learn more.
Does MercyTree offer planned giving options?
Yes. Planned giving options include:
- Bequests
- Charitable trusts
- Gift annuities
- Retirement assets
- Life insurance gifts
Visit our Leave a Legacy page or contact 916-224-3763 for details.
How do I join the Field Partner monthly giving program?
Field Partners provide dependable monthly support for MercyTree’s field operations.
You can enroll:
- Online
- By phone
- By mail
Monthly gifts can be modified or paused at any time.
Does MercyTree accept employer matching gifts?
Yes. Many employers will match gifts made by employees, retirees, or spouses.
Search for matching programs directly on our site or consult your HR department.
Note: MercyTree cannot accept contributions from corporations excluded under our Corporate Gift Acceptance Policy.
What is the Multiyear Initiative?
The Multiyear Initiative invites donors to commit $5,000+ per year for 3–5 years.
Long-term commitments enable MercyTree to plan strategically and respond rapidly to emergencies.
More information is available on our Multiyear Initiative Page.
- Restricted Gifts
Can I earmark my donation for a specific project?
MercyTree welcomes designated gifts; however, we strongly encourage unrestricted support, which allows us to direct resources to the areas of greatest need.
If you choose to make a restricted gift:
- Complete your donation online or by mail.
- Email contact@mercytreefoundation.org with:
- Your name
- Address
- Donation amount
- Confirmation number
- Program or project you wish to support
Unrestricted funding is critical to sustaining our humanitarian mission.
- Fraud Prevention & Employment Verification
Someone online says they work for MercyTree and asked me for money. Can you verify employment?
For security reasons, MercyTree does not publicly confirm staff identities or employment details.
If anyone contacts you requesting money or claiming to represent MercyTree:
- Do not send funds.
- Forward the message to contact@mercytreefoundation.org immediately.
We can verify whether the communication aligns with authorized MercyTree activities.
If you have additional questions
Please email us at contact@mercytreefoundation.org or call 916-224-3763.
We are grateful for your support and commitment to strengthening healthcare access across rural Africa.
